JasPing allows businesses to automatically create an AI customer service agent by providing their website or documents. The AI agent interacts with customers across WhatsApp, web chat, and voice calls to answer questions, collect leads, and schedule appointments.
JasPing uses Google APIs to provide the following features:
JasPing does not use your Google data to train AI models. You can revoke access at any time from your Google account settings or from the JasPing dashboard.
For more information, see our Privacy Policy.
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Provide 24/7 policy information, claims support, and prospect qualification through WhatsApp and AI voice.
Insurance
Learn how AI can automatically qualify insurance prospects, score leads by conversion probability, and route them to the right agent for maximum efficiency.
Insurance
Implementation guide for AI chatbots that handle frequent insurance questions 24/7, reducing support team costs while improving response times.
Insurance
Streamline the insurance claims process with AI chatbots that guide customers through claims submission, document collection, and status tracking.
The agent simplifies obtaining insurance quotes (auto, home, health, life, professional) by asking necessary questions in a conversational way: client profile, property to be insured, desired coverage level, history (claims, bonus/malus), and specific needs. It generates several quotes with different formulas (eco, comfort, premium) and explains the guarantees, deductibles, and exclusions of each option. The client can adjust guarantees in real time and see the impact on the premium. It can finalize the subscription online or schedule an advisor appointment. Drastically accelerates the insurance journey.
The agent becomes the virtual assistant for all questions on current insurance contracts: subscribed guarantees, insured amounts, applicable deductibles, exclusions, termination modalities, expiration date, and rate. It can explain technical terms in simple language, clarify what is covered or not in different situations, and provide contract documents. For contract modifications (adding guarantee, changing vehicle, moving), it collects information and initiates the amendment. Drastically reduces customer service calls on recurring questions.
The agent guides the client in declaring a claim by collecting all necessary information according to the type (auto accident, water damage, theft, fire, etc.): detailed circumstances, date and place, involved parties, potential witnesses, and observed damage. It requests supporting documents (photos, joint report, police report, repair estimate), creates the claim file, and explains the procedure and deadlines. It can also advise on conservatory measures (expertise, emergency repair). It then tracks the file progress and keeps the client informed. Simplifies a stressful moment and simplifies compensation.
The agent analyzes the client's existing insurance contracts and identifies over-insurances (paying too much for useless guarantees) or under-insurances (poorly covered risks). It asks questions about life changes (moving, new child, vehicle change, real estate purchase, business creation) and recommends relevant adjustments. It can also identify duplicate guarantees between several contracts and propose optimizations. It generates a personalized recommendations report. Provides advisory value and generates justified cross-sell or up-sell opportunities.
The agent proactively manages contract renewals by contacting clients 2-3 months before expiration to check that guarantees are still suitable, inform of the premium evolution, and propose optimizations. It can negotiate renewal with adjustments, manage termination if the client wishes to leave (attempting to retain them with a counter-offer), or facilitate switching to a competitor if the client has decided. It also automates tacit renewals for satisfied clients. Improves retention and optimizes the portfolio.
The agent activates and coordinates assistance services included in contracts (auto roadside assistance, home assistance, repatriation, emergency childcare, etc.): it identifies the necessary service, checks that it is covered by the contract, contacts the appropriate assistance provider, and coordinates the intervention. It keeps the client informed of progress (arrival of tow truck, organization of repatriation, etc.) and ensures the resolution of the problem. It can also explain in advance all available assistance services that clients often know poorly. Values included services and improves satisfaction.