TRUSTED COMPLIANCE

Cookie Policy

Last Updated • April 2026

What are cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They are widely used to make websites work more efficiently and provide information to the owners of the site.

At JasPing, we use cookies to improve your browsing experience, remember your preferences, and understand how you interact with our platform.

How we use cookies

We use cookies for several purposes, including:

Keeping you signed in
Remembering your language and platform preferences
Understanding how you use our website to improve our features
Providing the live chat widget functionality
Delivering relevant marketing content (only with your consent)

Types of cookies we use

Category	Description	Examples	Duration
Strictly Necessary	Essential for the website to function. Cannot be switched off. Usually set in response to actions like setting privacy preferences or logging in.	`Session tokens, CSRF tokens`	Session / 1 Year
Functional	Enable the website to provide enhanced functionality and personalization. May be set by us or third-party providers.	`Language choice, Chat widget state`	1 Year
Analytics	Allow us to count visits and traffic sources so we can measure and improve the performance of our site.	`Google Analytics, PostHog`	Up to 2 Years
Marketing	Set by our advertising partners to build a profile of your interests and show you relevant adverts on other sites.	`Meta Pixel, Google Ads`	1 Year

Third-party cookies

Some of our pages display content from external providers, e.g., YouTube, Google, or Stripe. To view this third-party content, you first have to accept their specific terms and conditions. This includes their cookie policies, which we have no control over.

If you do not view this content, no third-party cookies are installed on your device.

Managing your cookies

You can change your cookie preferences at any time by clicking the "Cookie Settings" button floating at the bottom left of our website.

Alternatively, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit <a href="https://www.aboutcookies.org" class="text-indigo-600 hover:underline">aboutcookies.org</a>.