JasPing allows businesses to automatically create an AI customer service agent by providing their website or documents. The AI agent interacts with customers across WhatsApp, web chat, and voice calls to answer questions, collect leads, and schedule appointments.
JasPing uses Google APIs to provide the following features:
JasPing does not use your Google data to train AI models. You can revoke access at any time from your Google account settings or from the JasPing dashboard.
For more information, see our Privacy Policy.
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Reduce missed appointments and handle patient inquiries efficiently with GDPR-compliant AI voice and chat agents.
Healthcare
Discover how AI assistants can reduce no-shows, automate appointment scheduling, and improve patient satisfaction while freeing up administrative staff.
Healthcare
Learn how to implement GDPR-compliant AI chatbots for secure patient communication, data protection, and healthcare compliance without sacrificing ease of use.
Healthcare
Implement AI voice agents to triage incoming calls, reduce phone waiting times, and ensure urgent cases reach healthcare providers immediately.
The agent manages 24/7 medical appointment booking by offering available slots based on the type of consultation (initial, follow-up, emergency), preferred practitioner, and patient constraints. It collects essential administrative information (social security number, insurance, reason for visit), sends confirmations with required documents, and automatically reminds the patient 24-48h before. It can handle cancellations and rescheduling according to rules, and optimizes the schedule by offering vacated slots. Reduces no-shows and administrative calls.
The agent performs a first level of triage to correctly direct patients: by asking about symptoms, their intensity, duration, and history, it assesses the urgency level and recommends the appropriate care path (GP, specialist, ER, teleconsultation, or self-care advice). For vital emergencies (chest pain, stroke), it immediately advises calling emergency services. For less urgent cases, it directs to the suitable consultation and can book an appointment. Important: it does not diagnose but guides intelligently. Decongests ERs and improves patient orientation.
The agent simplifies prescription renewals for patients under chronic treatment (hypertension, diabetes, thyroid, etc.): it verifies the patient's identity, the treatment concerned, the date of last delivery, and ensures that a renewal is appropriate (no new side effects, regular follow-up respected). It transmits the request to the doctor for validation, informs the patient of the timeframe, and can send the prescription directly to the chosen pharmacy once validated. For treatments requiring follow-up, it reminds of the necessity of a consultation. Avoids unnecessary travel for simple renewals.
The agent notifies patients as soon as their test results (blood test, imaging, etc.) are available and manages their secure transmission. It explains how to access results on the patient portal, can send the document by secure email or mail, and informs if a follow-up appointment is necessary for interpretation. For normal and non-serious results, it reassures the patient. For results requiring action, it facilitates booking an appointment with the doctor. Always respecting medical privacy and using appropriate language (no unexplained medical jargon).
The agent helps patients understand their health coverage before a consultation or medical act: it verifies social security affiliation, supplementary insurance, the reimbursement level for the planned act, and the estimated out-of-pocket cost. It can explain differences between sectors, fee overruns, and the coordinated care path. It also informs about devices like third-party payment or assistance with supplementary health (CSS). Avoids financial surprises and facilitates access to care.
The agent facilitates the exercise of the right of access to the medical record: it collects the request from the patient or their legal representative, verifies identity, explains the modalities (on site, by mail, by secure digital transmission), and legal deadlines. It can also handle requests for rectification of errors in the record. The process, often perceived as bureaucratic, becomes simple and transparent. Guaranteed respect for patient rights.