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TRUSTED COMPLIANCE

Trust Center

Last Updated • March 2026

1

Trust Overview

The <strong>JasPing Trust Center</strong> provides transparency about how we protect data, operate our platform, and maintain secure AI-powered services.

Our goal is to give customers confidence that their data, communications, and integrations are handled with strong security and privacy protections.

This Trust Center summarizes the key practices, policies, and safeguards that support the security and reliability of the JasPing platform.

2

Platform Security

Security is a core principle of the JasPing platform architecture.

  • Secure cloud infrastructure
  • Encryption of data in transit
  • Controlled access to production systems
  • Continuous monitoring of system performance

Our platform security practices are described in more detail in our Security & Compliance documentation.

3

Privacy and Data Protection

Protecting personal data and respecting privacy are fundamental principles in the design of the JasPing platform.

  • Privacy-by-design architecture
  • GDPR-aligned practices
  • Customer data ownership
  • Transparent data processing

For detailed information, please review our Privacy Policy and Data Processing Agreement.

4

Compliance and Legal Framework

JasPing is designed with modern regulatory and data protection frameworks in mind.

  • GDPR-aligned data protection practices
  • Data Processing Agreement for customers
  • Secure processing of personal data

We continuously review our practices to align with evolving legal and regulatory standards.

5

Responsible AI

JasPing integrates AI systems to automate communication and workflows.

We apply responsible AI principles to reduce risks associated with automated systems.

  • Transparency when users interact with AI agents
  • Monitoring of AI outputs
  • Controls against abusive or harmful usage
  • Continuous improvements to AI reliability

Customers remain responsible for supervising their AI agents and ensuring appropriate usage.

6

Reliability and Availability

JasPing is built on cloud infrastructure designed for high reliability and availability.

  • Redundant infrastructure
  • Automated monitoring and alerting
  • Performance monitoring systems
  • Operational incident response procedures

These systems help maintain stable and reliable service for businesses operating critical communication workflows.

7

Infrastructure and Subprocessors

JasPing relies on trusted infrastructure providers to deliver secure and scalable services.

  • Cloud infrastructure providers
  • AI model providers
  • Database and storage services
  • Payment processing services

All subprocessors are required to maintain appropriate data protection and security standards.

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Trust & Security Contact

Trust & Security Contact

security@jasping.com

For security disclosures, compliance inquiries, or trust-related questions.

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About Jasping & Google API Usage

Jasping is an AI-powered customer service platform that allows businesses to automatically create an AI agent. The AI agent interacts with customers across WhatsApp, web chat, and voice calls to answer questions, collect leads, and schedule appointments.

Jasping uses Google APIs (Calendar, Drive, Sheets, and Gmail) strictly to provide core features: reading availability to schedule appointments, saving customer-submitted documents to Drive, syncing leads to Sheets, and sending confirmation emails. Jasping does not use your Google data to train AI models.

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