JasPing - AI Customer Service Agent

JasPing allows businesses to automatically create an AI customer service agent by providing their website or documents. The AI agent interacts with customers across WhatsApp, web chat, and voice calls to answer questions, collect leads, and schedule appointments.

Google API Usage

JasPing uses Google APIs to provide the following features:

JasPing does not use your Google data to train AI models. You can revoke access at any time from your Google account settings or from the JasPing dashboard.

For more information, see our Privacy Policy.

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TRUSTED COMPLIANCE

Terms of Use

Last Updated • March 2026

1

Acceptance of Terms

These Terms of Use ("Terms") govern access to and use of the JasPing platform and services.

By creating an account or using the platform, you agree to these Terms and our Privacy Policy.

If you are accepting these Terms on behalf of a company, you confirm that you have authority to bind that organization.

2

Service Description

JasPing provides a cloud-based platform that enables businesses to deploy AI-powered agents capable of communicating with customers across multiple channels.

Services may include:

  • AI chat and voice assistants
  • Automation of customer interactions
  • Knowledge base integration
  • Conversation analytics
  • Workflow automation

We may update, modify, or discontinue features at any time.

3

User Responsibilities

Users are responsible for:

  • Maintaining account security
  • Ensuring uploaded data is lawful
  • Configuring AI agents responsibly
  • Informing end users they are interacting with AI

You remain responsible for all actions performed through your account.

4

AI Usage & Ethics

You agree not to use JasPing to:

  • Generate illegal content
  • Harass or spam users
  • Impersonate individuals
  • Process data in violation of laws
  • Reverse engineer the platform
AI responses may contain inaccuracies. Users are responsible for verifying critical outputs.
5

Intellectual Property

Your Content

You retain ownership of all data uploaded to JasPing.

Platform Ownership

All platform technology and software remain the property of JasPing.

6

Payment & Subscriptions

JasPing operates on a subscription basis.

  • Subscriptions renew automatically
  • Usage beyond plan limits may incur additional fees
  • Payments are non-refundable except where required by law
7

Limitation of Liability

JasPing is provided on an "as is" and "as available" basis.

We are not responsible for damages resulting from:

  • AI-generated responses
  • Third-party integrations
  • Service interruptions
  • Customer misuse of the platform

Our liability shall not exceed the amount paid by you during the previous 12 months.

8

Changes to Terms

We may update these Terms periodically to reflect changes in the platform or legal requirements.

Continued use of the platform after updates constitutes acceptance of the revised Terms.